• Delivery Policy •
We’re Open & Deliver Fresh Flowers:
Monday-Saturday 8:00 am – 7:00 pm
Sunday 8:00 am – 1:00 pm (CST)
[ A single delivery fee of $10.00 will be added to your order, as long as your recipient is within our Local Delivery Area ]
We provide the freshest and affordable local flower delivery 7 days a week. Same day delivery is usually available unless it’s already quite late in the afternoon/evening, we will do everything we can to provide your same day delivery but if we are unable, we will be sure to deliver your order first thing the following morning (or during your recipient’s specified availability).
If you are unsure if your Recipient’s Address falls within our Local Delivery Zone, we encourage you to check our Delivery Areas Page. In your Shopping Cart, it’s likely that you won’t be shown your Shipping/Delivery Cost ($10.00), simply Proceed to the Secure Checkout and your Local Delivery Cost will calculate into your Total Balance one your Recipient’s Delivery Address/Information is entered correctly in the “Shipping/Deliver To” section of our Checkout Page.
*Your Recipient’s City & Zip must fall within our Delivery Zone in order for our system to accept the order for Local Delivery.
- If you experience issues with the Checkout Process or if our Website is displaying an ‘Error’ that “The address you entered does not match our delivery zones”- Please don’t worry and just give us a quick call or text at 219-608-2494! (This happens to the best of us, but we can easily fix the issue for you immediately.)
Listed near the bottom of this page and on our Delivery Areas Page, you can find all of the Cities/Towns with their corresponding ZIP codes that are included in our service/delivery area.
*We will always do our best to deliver your arrangement as quickly as possible, especially since we offer Same-Day Delivery 7 Days a Week as a highlight that sets us above the other florists. To ensure same day flower delivery, we prefer your orders be placed before or by 6:00 pm Monday – Saturday and by 12:00 pm on Sunday (CST).
• USPS Shipping Policy •
At Country Charm Floral & Gifts, we take pride in providing quality products to our customers. Our primary focus is to serve our Local Community, and as such, we typically don’t deliver or ship our products long distances. However, we understand that there may be some rare circumstances where customers may require (if qualified) shipping outside of our local delivery area. This section of our Delivery Policy explains our process of approving/denying long-distance shipping of our products, and the fees that come with it.
- Under certain circumstances, we may make exceptions to our standard Local Delivery Policy and offer 3rd party/carrier shipping for customers outside of our local area. This applies to products arranged with our Artificial Flowers and Hard Goods. We do not ship Fresh Flower Arrangements, as they will not arrive in the best condition- and your satisfaction & flower quality is our main priority.
- Please note that we cannot guarantee the speed/arrival time of USPS deliveries for hard-good & artificial arrangement shipments. Once your order has been processed at the shipping facility, it is no longer in our hands, meaning there are various factors beyond our control such as shipping carriers & transit times.
- Please be advised that our ability to ship hard goods outside of our local delivery area may vary and is subject to change at any time without notice. We encourage customers to contact us directly by phone to discuss their specific shipping needs and to confirm whether shipping to their location is possible.
- We appreciate your understanding and support of our local focus, and we will make our best efforts to accommodate shipping requests outside of our usual service area on a case-by-case basis. Thank you for choosing Country Charm Floral & Gifts!
- Shipping fees for long-distance shipments will be calculated based on the destination and size/weight of the package, at the cost of the shipping carrier’s rate. Customers are responsible for any applicable customs duties, taxes, or other fees associated with long-distance shipments.
• Unsatisfied with your purchase? •
- Your complete satisfaction is our number one goal, and we take your orders and our work very seriously. If, for any reason, you are not satisfied with the services we have provided- please don’t hesitate to contact us. We will gladly discuss options to resolve any issues and either refund your money or redeliver a new product if it is no fault of your own. Refunds are typically returned to the payment method on your original purchase and usually take 1-3 business days (we have no control over this, it’s the financial institution’s time frame).
- In some instances, there may be circumstances where the issue is completely out of our hands. Once we have delivered the arrangement and you/your recipient are notified, we cannot control how well the arrangement is taken care of. If we are specifically instructed to leave the arrangement on someone’s porch/front door/specific area, we will do as directed and it is no longer our responsibility. If we must leave an arrangement (we prefer not to leave any flowers unattended, but we will do so if you instruct us to), please contact your recipient ASAP so they can get their fresh flower arrangement out of the elements or even save it from being stolen by a stranger.
- We always take photos of our arrangements, so you can rest assured that we are never misleading with our products and product images on our website. Quality is a priority for us, and we always strive to exceed your expectations.
♦ ♦ FLOWER CARE & TIPS ♦ ♦
*To keep your fresh flower arrangement lasting and lively for weeks, follow these simple steps:
- Place the bouquet/arrangement in a cool area away from direct sunlight, drafts, and heat sources.
- Change the vase water every two days to ensure the flowers stay hydrated, while adding a dash of flower food into water.
- Slightly trim the stems at an angle every few days to help them absorb water better & prevent rotting stems.
We are available to help you with any issue that may come up.
Please give us a call at (219) 608-2494 so we can provide personalized & professional assistance to resolve any issue/mistake in a timely and respectful manner.
• Holiday Delivery Policy •
♦ We highly recommend placing holiday deliveries at least 1 day in advance to ensure timely delivery on holidays- this especially applies to Valentine’s Day & Mother’s Day Orders. Orders can always be scheduled in advance online or over the phone.
Major holidays include: New Year’s Day, Valentine’s Day, Easter, Administrative Professionals Week, Mother’s Day, Memorial Day, Father’s Day, Independence Day, Labor Day, Sweetest Day, Veteran’s Day, Thanksgiving Day, Christmas Eve, Christmas Day, and New Year’s Eve.
Our shop will be closed on the following major holidays: Thanksgiving Day, Christmas Day, Easter Sunday, and Memorial Day.
• Local Delivery Areas •
•Indiana Towns/Cities in Our Delivery Areas:
(Northwest Indiana/LaPorte & St. Joseph County)
Rolling Prairie, 46371 | LaPorte, 46350 | LaPorte, 46352 | Michigan City, 46360 | New Carlisle, 46552 | Trail Creek, 46360 | Michiana Shores, 46360 | Long Beach, 46360 | Michigan City, 46361 | Chesteron, 46304 | Portage, 46368 | Fish Lake, 46574 | Kingsford Heights, 46346 | Kingsbury, 46345 | Westville, 46391 | Otis, 46391 | Wanatah, 46390 | Walkerton, 46574 | Mill Creek, 46365 | Hanna, 46340 | Hamlet, 46532 | Union Mills, 46382 | Hudson Lake, 46552 | Saugany Lake, 46731 | Lydick, 46628 | North Liberty, 46554 | South Bend, 46601; 46613; 46614; 46616; 46617; 46619; 46628; 46634; 46635; |
•Michigan Towns/Cities in Our Delivery Areas:
(Southwest Michigan/Berrien County)
New Buffalo, 49117 | Grand Beach, 49117 | Three Oaks, 49128 | Galien, 49113 | Michiana, 49117 | Union Pier, 49129 | Sawyer, 49125 | Buchanan, 49107 |

We Quickly Hand-Deliver our Premium, Fresh Funeral Service Flower Arrangements, Floral Sprays & Wreaths, and Sympathy/Condolences Flowers Directly to all Local Funeral Homes, Churches, Memorial Services, Visitations/Viewings, Celebration of Life Services, and of Course Home Addresses Throughout LaPorte County & New Carlisle, Indiana and to New Buffalo & Three Oaks, Michigan – 7 Days a Week.
Delivery to Local Funeral Homes

*For any questions or additional information, please don’t hesitate to Give us a Call at 219-608-2494
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